---
title: "HID Global Customer Story | Clearly AI"
description: "See how HID Global automates security and privacy reviews across 300+ products, cutting documentation time from weeks to minutes ahead of the EU Radio Equipment Directive."
canonical: https://clearly-ai.com/customer-stories/hid-global
---

# How HID Global reviews 300+ products for the Radio Equipment Directive with the team it already has

_HID Global_

[Video: HID Global x Clearly AI](https://clearly-ai.com/customer-stories/hid-global/hid-global-x-clearly-ai.mp4)

- **90%** Faster documentation turnaround
- **300+** Products onboarded in under 3 months
- **75%** Reduction in engineering time spent on compliance tasks

_HID Global uses Clearly AI to automate the security and privacy review workflow across 300+ products, cutting documentation time from weeks to minutes._

HID Global builds the technology that keeps workplaces, campuses, and cities secure. Behind every product was a growing load of security documentation that pulled engineers away from real problem solving. With Clearly AI handling the heavy lift, that work now takes minutes, not weeks, and HID can move faster while gearing up for new regulations like the EU Radio Equipment Directive.

### About the customer

HID Global is a worldwide provider of secure identity solutions, known for technologies like access control, smart cards, and biometric authentication. The company ensures trusted access to physical and digital environments for millions of users globally.

## Securing the company that helps you stay secure

HID Global builds the systems that help organizations securely identify people, places, and things. From physical access readers to biometric authentication, their products are used around the world to protect what matters most.

Behind the scenes, HID's security and privacy team supports hundreds of these products, ensuring every one meets compliance, privacy, and risk standards before it reaches customers.

That's a heavy lift when documentation takes weeks and the product pipeline keeps growing.

Engineers were often expected to write extensive documentation, including threat models, to support reviews. That slowed down releases and drained time from development teams.

## Staring down the security bottleneck

The security and privacy team supported hundreds of products at once, and every review started with a blank page. Threat models. Risk assessments. Compliance write-ups. It all took time, and much of that time came straight from developers who were pulled in to help.

> "Our developers should be out there developing new features, making money for the company. Not overthinking threat models or writing documents that take weeks."

It was necessary work, but it was taking teams away from what they were actually there to do. And as HID shipped more products, the workload only got heavier. Without additional headcount to scale, HID was looking for a tool that could act as a force multiplier and reliably automate the manual work.

## Shipping faster, securely with Clearly AI

Beyond document generation, HID needed a tool that could understand their products from a security perspective and act like an extension of the team. They were looking for a partner that could think the way their security architects think, automate a first draft of complex assessments, and give their team the feeling of suddenly having far more hands available.

Clearly AI became exactly that partner. The platform fits into HID's existing workflows, draws from the team's own knowledge bases, and shapes its outputs around the organization's policies and controls. It is configurable to the way HID works and has guardrails that make the results reliable, consistent, and trusted.

When HID brought in Clearly AI, the shift was immediate. Instead of writing documentation from scratch, teams now feed product inputs into the platform and get a full set of security, privacy, and compliance documentation in minutes. Developers then review what is generated, refine where needed, and move forward far faster than before.

For HID, Clearly AI feels like an extra set of hands for every developer, taking on the hours of work that once slowed releases down.

> "Now, instead of our developers writing documentation for the sake of documentation, they're reviewing and saying, yep, that's the correct answer."

The result is faster reviews, fewer delays, and engineers who can stay focused on building the products customers rely on.

## Preparing for the Cyber Resilience Act

The upcoming EU Radio Equipment Directive will apply to nearly every product HID makes, and preparing for it is a massive undertaking.

More than 300 products fall under the regulation, each requiring detailed security and compliance documentation. Doing that work manually would have taken months of engineer time and pulled teams even further away from development.

> "300 products times weeks of work. The tool pays for itself quickly."

With Clearly AI, HID can move through this work at a pace that was never possible before. The platform identifies compliance gaps early, highlights what needs attention, and produces documentation in minutes instead of weeks. Clearly AI helps teams pinpoint gaps in compliance early and gives them time to address issues before they become blockers.

> "Teams are finding where they're non-compliant a lot faster. It's been a major help."

As HID prepares for the Act, Clearly AI helps them move quickly without sacrificing the depth or rigor their security reviews require, keeping the company ahead of a demanding regulatory landscape.

## Enterprise-grade security reviews, with the people you have today

HID's challenge is one most security and privacy teams recognize. Engineers ship faster, product portfolios grow, and regulations broaden, while headcount stays flat. The result is that most teams can only review a fraction of what ships.

The EU Radio Equipment Directive is one example. It will require detailed documentation and stronger security assurance for almost every connected product sold in Europe. And it is only the beginning. Privacy, AI governance, and security regulations are accelerating across markets.

Clearly AI automates the review workflow end to end. It gathers context from the tickets, design docs, and code your teams already have, then delivers assessments shaped by your own policies and controls. Every finding cites its source, so your reviewers can check it, challenge it, and sign off with confidence. Threat models, privacy impact assessments, vendor reviews, AI risk assessments, and compliance control assessments all run on one platform.

Founded by security engineers who ran hundreds of critical reviews at Amazon, Clearly AI augments your team so it can cover more ground without sacrificing the rigor that matters.

Is your team working through similar challenges? See how Clearly AI fits the way you already review.

## Learn more

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